Joann has been working at Animal Medical West since November 2003. She has wanted to work with animals since childhood. Joann graduated from Trident Tech Veterinary Technician Program in 2002. She married in October 2007 and welcomed a boy in 2011 and a baby girl in 2016. She also has two poodles named Pebbles and Belle and a Redbone coonhound named Rey. Joann is a licensed vet tech with a degree from Trident Technical College and oversees externships with current vet tech students, offering a valuable on-job experience for future veterinary technicians [citation].