Shannon is originally from Long Neck, Delaware. After high school, she joined the United States Coast Guard. In 2001, she and her husband moved to Phoenix, AZ where she graduated from Long Technical College with a veterinary assistant certificate. In 2003, they moved to Gettysburg, PA where she joined the United States Coast Guard Reserve and attended Towson University for animal behavior. She has spent the last 16 years in emergency medicine and has a strong commitment to serving her community. She continues to strive to make CCAE a place where the community trusts their pets' emergency/urgent care needs will be looked after. She retired from the U.S. Coast Guard and U.S. Coast Guard Reserve in 2023, after 23 years of service. She has two beautiful children, a dog named Starburst, and two Leopard Geckos. She loves spending time with her family, traveling, hiking, and trying new foods.