Shakkal (she/her) brings her positive energy and deep background with people and their pets to her role. Before this, she was the original Resort Supervisor of Firehouse Pet Resort in Round Rock, a role she built and grew from the ground up. Shakkal began her career in veterinary medicine as a vet tech. She is trained in Fear Free techniques that help calm cats and dogs. Her experience helps clients and patients feel supported during their visits, and she passes her knowledge to her team. Shakkal is a native Texan. She earned a degree in Animal Science from Texas State University. When not working, she enjoys spending time with her fiancé and their beautiful daughter, Eliyah, hanging out with family and friends, eating out, dancing, watching movies, and volunteering to give back in her community. Shakkal grew up with dogs and now has a soft spot for cats, thanks to her first cat, Spotzy [citation].