After joining the Harmony team in 2021, Erica became Fear Free Certified (level III). She completed an extensive certification program through IAAHPC (The International Association for Animal Hospice and Palliative Care) in hospice, palliative care, and advanced pain management (which requires over 140 hours of hospice-specific education), as well as CAETA’s (The Companion Animal Euthanasia Training Academy) Master Training Program in euthanasia best practices and end-of-life care. She is also a Certified End of Life Pet Doula. Erica is excited to be developing Harmony’s hospice and palliative care service and will be working closely with Drs. Fowler, Kuo, Hagner, and Fezio to ensure that patients receiving hospice or palliative care—and their families—will have their needs met and be supported throughout this difficult process [citation].