About Us
At UrgentVet, we are dedicated to providing compassionate, affordable, and convenient urgent care for your pets. Founded in 2015 by Dr. Jim Dobies in Charlotte, North Carolina, and now part of the American Veterinary Group, we are the first dedicated urgent care clinic for pets. Our mission is to bridge the gap between primary veterinary care and 24-hour emergency services, offering immediate relief for mild illnesses and minor injuries in dogs and cats.
Our clinics are designed to provide a fear-free experience for your pets. Each location is intentionally outfitted with non-slip flooring, dimmable lighting, soothing colors, soft music, calming pheromones, and quiet exam lift tables. We also use revolutionary tempered glass pet enclosures that are 70% quieter than metal cages, ensuring a comfortable environment for your pets. All our staff members are trained to become Fear-Free-certified professionals, ensuring that your pet receives the best possible care.
We understand that veterinary care can be expensive, which is why we offer services that are significantly less than those at emergency pet hospitals. Our clinics are open nights, weekends, and holidays, providing you with a convenient alternative when your primary vet is closed. We are equipped with state-of-the-art equipment, including digital radiography and ultrasound technology, as well as an in-house laboratory to ensure precise and prompt care for your beloved pets.
Our services include treating a wide range of non-life-threatening conditions such as coughing, sneezing, diarrhea, vomiting, skin allergies, minor wounds, back pain, and more. We also treat various minor injuries like cuts and scrapes, abscesses, and fractures. Our goal is to relieve your pet’s discomfort promptly and compassionately, helping them get back to feeling like themselves as soon as possible.
We pride ourselves on developing strong relationships with neighboring primary care veterinarians. Approximately 90% of pets seen at UrgentVet are treated on site and referred to their primary vet with a detailed letter and records for follow-up care. Our commitment to quality care and convenience makes us the trusted choice for pet parents in need of urgent veterinary attention.
At UrgentVet, we believe in providing timely, affordable, and compassionate care for your pets. Whether your furry friend is experiencing a minor illness or injury, we are here to help. Our dedicated team is ready to provide the care your pet needs, ensuring they receive the best possible treatment in a comfortable and fear-free environment.