At Urban Tails Veterinary Hospital, we are dedicated to providing top-notch veterinary care that prioritizes the well-being and comfort of your pets. Our mission is to create a welcoming and stress-free environment where you and your furry friends can feel at ease. We believe in proactive medicine and personalized care, ensuring that every visit is tailored to your pet's unique needs and lifestyle.
Our Approach to Pet Health
We are committed to keeping things simple when it comes to pet health. Our approach centers around four key principles:
Prevention
,
Emotional Health
,
Comfort
, and
Human-Animal Bond
. We believe in routine exams and yearly blood panels to screen for diseases early, regular vaccinations to protect against life-threatening conditions, and year-round medications to prevent common health issues like heartworm disease and intestinal parasites. Our dedicated staff also provides guidance on pet emotional well-being, including behavior, exercise, and environmental enrichment.
Comprehensive Services
We offer a full range of veterinary services designed to keep your pets in good health from the day you bring them home to their advanced years. Our services include Wellness Visits where we develop personalized wellness plans with vaccines, preventative medications, and environmental enrichment. We also provide Sick Pet Visits with in-house lab work and digital x-ray capabilities for quick and accurate diagnoses. For pets that need a little extra love, we offer Happy Visits – special visits focused on treats and affection, perfect for high-anxiety animals.
Advanced Care
Our hospital is equipped with state-of-the-art facilities, including a full dental suite with digital dental radiographs, an onsite lab for quick test results, and an X-ray suite for diagnosing a variety of conditions. We perform routine surgeries such as spaying and neutering, mass removals, and laceration repairs. Our online pharmacy offers a wide range of prescriptions and other items to optimize your pet’s wellness, with a portion of the sale supporting our local business.
Fear-Free Experience
At Urban Tails, we operate on Fear-Free principles, ensuring that every interaction with our staff is comfortable and stress-free. Our Fear-Free Certified owner, Dr. Jenny Bennett, and her team are committed to providing compassionate care that addresses both physical and emotional health. We believe in nurturing the bond between pets and their owners, helping you overcome any challenges you may face in caring for your beloved pets.
Community Involvement
We are proud to be part of the Durham community and actively participate in local events. Our staff receives paid time off to volunteer in the community, reflecting our commitment to giving back and supporting our neighbors. We strive to create a safe, clean, and comfortable environment for all pets and their owners, making every visit a positive experience.
At Urban Tails Veterinary Hospital, we are dedicated to providing exceptional care that goes beyond just treating your pets – we aim to build lasting relationships with you and your furry family members. Trust us to be your trusted partner in ensuring the health and happiness of your pets.